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24 Hour Crisis Hotline: (800) 615-0122 or (304) 425-0122
Family Support

Family Support: How it Works

Families apply for services through the regional Family Support Program. The application process includes an assessment to identify needs. The applications are then submitted and reviewed by the regional Family Support Council and a recommendation is made to the Family Support Coordinator, including funding decisions. Family support funds are not a guaranteed source of funding.

Who Is Eligible?
Families who have a child with a developmental disability who is living at home are eligible for the program. Although family income is not a basis for eligibility, cost sharing may be required.

How Do You Apply For Family Support?
For more information and an application, please contact your regional Family Support Program.

Eligibility for the Birth-to-Three Program does not automatically assure eligibility for Family Support Funds. Family Support can assist with transitional living, at home, or transitions into community placement.

Regional Facilities
Allocation of Family Support Funds
Guidelines for Funds
What is a Developmental Disability?
Back to Family Support


What's Going On?

Automated Appointment Reminders

Southern Highlands is excited to announce that effective Friday June 23,2017 we will be utilizing an automated call/ text service to remind consumers of your upcoming appointments. You will receive a call or text three days prior to your appointment and another reminder one day before your scheduled appointment. The service will provide prompts if you need to cancel or re-schedule your appointment. The first time receiving a text message you will be prompted to opt in authorizing text reminders. Please make sure the front desk or your case manager has your correct phone number.