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24 Hour Crisis Hotline: (800) 615-0122 or (304) 425-0122
Outpatient Services

Outpatient Services: Service Listing



Care Coordination
This program provides the necessary supports needed to maintain an individual in his or her community and to prevent psychiatric hospitalizations. Care Coordination staff assist consumers with many daily activities such as grocery shopping, transportation to doctor and counseling appointments, linkage to other community agencies and resources, assistance with medication compliance, etc.

Children's Services
This Department provides clinical evaluation and therapy for children and adolescents with mental health and/or substance use disorders. Our Child and Adolescent Liaison works within the community to develop services for children and adolescents including the public school and legal systems.

Crisis Services
During regular office hours at any clinic site, consumers in crisis can walk-in and be seen by the crisis worker. The crisis worker will assess the situation, provide therapeutic crisis intervention or will make a referral to Outpatient Services, our Community Psychiatric Supportive Treatment (Crisis Stabilization Unit) or to other inpatient psychiatric hospitals. SHCMHC also assists with involuntary commitments in all three counties. If a person is concerned that a family member, friend, or neighbor is experiencing a crisis due to mental health and/or substance abuse, is resisting treatment, and is a danger to self or others, a mental hygiene petition may be filed to have the person evaluated for hospitalization or other needed services. After hour crisis calls are made to the crisis line at 304-425-0122 or 1-800-615-0122.

DUI (Driving Under the Influence) Classes
For consumers arrested for first time DUI, Southern Highlands provides the series of classes necessary for reinstatement of a driver’s permit. The classes are usually about six weeks and are taught in Mercer and McDowell counties. There is a cost for the class. The fee must be paid at the time of enrollment and is non-refundable. However, consumers who reside in WV and receive a DUI citation in WV may qualify for the DUI Charity Care Program for the education component of the program.

Therapy Services
Intensive individual and group counseling services for substance use disorders and/or behavioral health conditions are offered by Master’s level licensed staff or staff under supervision for their license. Counseling is beneficial for working on emotional disturbances, changing maladaptive patterns of behavior, and in encouraging personality growth and development.

Outpatient Medical Services
Outpatient Medical Services are provided in Mercer, McDowell, and Wyoming Counties to consumers requiring medications as a part of their psychiatric treatment. After the initial psychiatric evaluation, regular appointments are scheduled with the medical provider. Each consumer is seen at least every 90 days. The medical team includes Psychiatrists, Physician Assistants, Certified Nurse Practitioners, and Nurses. For consumers requiring assistance in obtaining their medication, nursing staff may assist in negotiating the requirements of various drug companies to provide some non-controlled medications. QOL Pharmacy is located in the Princeton Clinic to assist SHCMHC consumers with filling prescriptions.

These programs are being presented with financial assistance as a grant from the West Virginia Department of Health and Human Resources.


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Automated Appointment Reminders

Southern Highlands is excited to announce that effective Friday June 23,2017 we will be utilizing an automated call/ text service to remind consumers of your upcoming appointments. You will receive a call or text three days prior to your appointment and another reminder one day before your scheduled appointment. The service will provide prompts if you need to cancel or re-schedule your appointment. The first time receiving a text message you will be prompted to opt in authorizing text reminders. Please make sure the front desk or your case manager has your correct phone number.