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Resources & Guides

Practical, local information to help you take the next step.

Getting Started

Teen Mental Health: Warning Signs Parents Should Know

How parents in Mercer, McDowell, and Wyoming counties can get a teenager connected to behavioral health care, what it costs, and how school-based services and crisis lines work.

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Getting Started

ADHD in Kids: Signs, Testing, and Therapy in WV

How families in Mercer, McDowell, and Wyoming counties can request an ADHD evaluation for a child, what scheduling looks like, and how school and insurance fit in.

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Getting Started

How to Start Counseling for Your Child in Southern WV

How to get children's counseling started in Mercer, McDowell, and Wyoming counties, what the first appointment involves, and how Medicaid, insurance, and sliding scale fees work.

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Treatment

Suboxone Treatment in Southern WV: How to Get Started

Southern Highlands runs a Suboxone program serving Mercer, McDowell, and Wyoming counties. Here's who to call, what to bring, what it costs, and how to get to appointments.

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Treatment

What Is Medication-Assisted Treatment (MAT)? A Plain-English Guide

MAT is a term you'll hear a lot in West Virginia. Here's what it refers to, what Southern Highlands' MAT program includes, what it costs, and how to get started.

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Treatment

PTSD and Trauma: What Treatment Looks Like in WV

How to get a trauma evaluation at Southern Highlands: scheduling, what happens at intake, insurance and sliding fee scale, telehealth, and locations in Mercer, McDowell, and Wyoming counties.

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Insurance

Free and Low-Cost Mental Health Services in Southern WV

Mental health care is available even if you can't afford it. Here's how to access free and low-cost services in Southern West Virginia.

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Insurance

Does Medicaid Cover Therapy in West Virginia?

West Virginia Medicaid covers many behavioral health services. Learn how to verify benefits, authorization requirements, providers, and possible costs.

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Getting Started

What to Expect at Your First Therapy Appointment

Your first therapy visit can feel nerve-wracking. Here's a step-by-step guide to what actually happens and what you don't have to do.

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Getting Started

How to Find a Therapist in Southern West Virginia

Finding a therapist in rural West Virginia can be challenging. Here's a practical guide to help you navigate the process.

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Getting Started

Signs of Depression: When It's More Than a Bad Day

Wondering whether what you're feeling needs attention? Here's how to get an evaluation at Southern Highlands in Mercer, McDowell, and Wyoming counties, what it costs, and where to find trusted general information.

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Getting Started

How to Start Anxiety Care in Southern West Virginia

How to start anxiety care at Southern Highlands: scheduling, what happens at intake, insurance and sliding fee scale, telehealth, and clinic locations in Mercer, McDowell, and Wyoming counties.

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Getting Started

Signs of Anxiety: When Worry Becomes Something More

Wondering whether what you're feeling is anxiety? That's a question for a clinician. Here's how to get an evaluation at Southern Highlands in Mercer, McDowell, and Wyoming counties.

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Crisis Support

How to Help Someone in a Mental Health Crisis

Who to call when someone you care about is in crisis in Southern West Virginia: 988, 911, and Southern Highlands' 24/7 crisis line, plus mobile crisis teams, what happens when you call, and how to connect to ongoing care.

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Crisis Support

What Is a Crisis Stabilization Unit? How It Works in WV

A crisis stabilization unit offers short-term support when you're in a mental health crisis. Here's what happens and how it's different from an emergency room.

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Crisis Support

988 vs 911 in West Virginia: When to Call Which Number

A practical guide to help you choose between 911, 988, and local crisis lines when you or someone you care about needs help.

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Crisis Support

988 vs. Local Crisis Lines: Which Number Should You Call?

A simple guide to help you choose between 911, 988, and local crisis lines when you or someone you love needs help.

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Insurance

Does Medicaid Cover Therapy in West Virginia?

A practical overview of Medicaid coverage for mental health care in West Virginia, what to ask, and how to verify benefits.

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Getting Started

What to Expect at Your First Therapy Appointment in West Virginia

A clear, practical guide for first-time therapy clients in West Virginia: what happens at intake, what to bring, and how to prepare.

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How to Find a Therapist That Takes Medicaid in West Virginia

Guide to finding mental health providers that accept WV Medicaid (Mountain Health Trust) in Southern West Virginia. How to search for providers, what CCBHC coverage means, questions to ask when you call, and what to bring to your first appointment.

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What is a CCBHC and Why It Matters for West Virginia

A plain guide to Certified Community Behavioral Health Clinics (CCBHCs) and what the model means for access to care in rural West Virginia. Learn about the nine required service areas, how CCBHCs differ from traditional providers, and how to access services.

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Substance Abuse Treatment Options in Mercer County, West Virginia

Where to find substance use treatment in Mercer County, WV. SHCMHC locations and walk-in hours, how to start care, what to bring, insurance and sliding fee scale, transportation, telehealth, peer support, and community recovery groups.

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How to Help Someone in a Mental Health Crisis in West Virginia

How to reach crisis help in Southern West Virginia: Southern Highlands' 24/7 crisis line, 988, when to call 911, our Crisis Stabilization Unit in Princeton, what to bring, and how insurance and the sliding fee scale work.

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Getting Started

How to Start Depression Care in Southern West Virginia

How to get depression care in southern West Virginia: Southern Highlands locations and counties served, walk-in and phone intake, insurance and sliding fee scale, telehealth, transportation, and 24/7 crisis contacts.

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What is Medication-Assisted Treatment (MAT) for Opioid Addiction?

Guide to MAT services in Southern West Virginia: where Southern Highlands offers the program, how to start, what to bring to your first appointment, insurance and sliding fee coverage, and how to reach the team in Mercer County.

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Need help today?

If you need immediate support, visit Crisis Help or call +1-800-615-0122.

Important Numbers and Websites

24/7 Crisis Line

1-800-615-0122

Available 24 hours a day, 7 days a week

Crisis Stabilization Unit (CSU)

(304) 431-2869

Direct line for crisis assessment

Mobile Crisis (Adult & Adolescent)

(304) 308-9293

988 Suicide/Crisis Lifeline

988

Crisis Text Line: Text HOME to 741741

988lifeline.org / crisistextline.org

National Sexual Assault Hotline

(800) 656-4673/HOPE rainn.org

National Runaway Safeline

(800) 786-2929/RUNAWAY 1800runaway.org

WV Safe Schools Helpline

(866) 723-3982/SAFEWV wvde.us

SAMHSA National Helpline

(800) 662-4357/HELP samhsa.gov

DHHR Centralized Intake for Abuse/Neglect

(800) 352-6513 dhhr.wv.gov

WV State Police

(304) 746-2100 wvsp.gov