About Our Content

About This Website's Content

Southern Highlands Community Mental Health Center publishes this website to help people in Mercer, McDowell, and Wyoming counties understand what services we offer and how to access them. Our pages and articles describe our programs, locations, hours, insurance and payment options, and what to expect when you start care.

This content is written and maintained by Southern Highlands staff. It describes our services — it is not clinical advice, and it is not a substitute for evaluation by a licensed provider. Every person's situation is different, and general information published on a website cannot account for yours.

If you have a clinical question, we would rather you ask a clinician than read about it here. Call us at (304) 425-9541 and we will connect you with someone licensed to answer it.

What We Publish, and What We Don't

We write about

• Our services, and which clinic provides them
• How to request an appointment, and what happens at your first visit
• Insurance, West Virginia Medicaid, and our sliding fee scale
• Locations, hours, transportation, and telehealth
• Community resources and support groups across the three counties we serve
• What a CCBHC is, and what our crisis stabilization unit does

We don't publish clinical guidance

We don't diagnose, describe symptom criteria, recommend treatments or medications, or tell you which kind of therapy is right for you. For that kind of information we point you to authoritative public sources — SAMHSA, the National Institute of Mental Health, and the 988 Suicide & Crisis Lifeline — and, better, to a conversation with one of our clinicians.

Information on this site is written to reflect the realities of accessing care in rural southern West Virginia: distance, transportation, cost, and provider availability.

Our Clinical Team

The clinicians who treat patients at Southern Highlands are licensed professionals with training and experience in mental health and substance use care:

For detailed information about our clinical leadership and staff, visit our Our Team page.

Where to Find Clinical Information

For information about mental health and substance use conditions and their treatment, we recommend these authoritative public sources:

Accuracy and Corrections

We work to keep service details — hours, locations, phone numbers, what each clinic offers, and payment information — accurate and current, and we update them when they change. Program details can change between updates, so please call ahead to confirm anything you are relying on.

If you find something on this site that is out of date or wrong, please tell us.

We review reported errors and correct confirmed ones as promptly as we can. If a correction affects service details such as hours, locations, or eligibility, we update every page where that information appears.

Transparency & Conflicts of Interest

Southern Highlands Community Mental Health Center is a nonprofit, federally certified Certified Community Behavioral Health Clinic (CCBHC). We do not:

• Accept pharmaceutical company funding for content creation
• Receive compensation for recommending specific medications or treatments
• Promote proprietary treatments or services not supported by evidence

Treatment decisions are made between a patient and their clinician, based on that person's individual needs — not on anything published here.

Privacy & Patient Confidentiality

We do not publish patient stories, testimonials, or case examples on this website. Nothing on this site describes an individual patient's care.

We never share identifiable patient information without explicit written consent and appropriate legal authorization. For details on how we handle protected health information, see our Privacy Policy.